Unified Inbox

unified inbox

Chat with your guests from different platforms in one inbox.

Communicate with your guests from various platforms just like using an IM app, whether it's through booking channels or email. The unified inbox allows you to manage all conversations in one place.

If you have enabled team accounts, conversations will be automatically assigned based on the management scope of different team members.

canned response

Store frequently used messages in canned responses.

Canned responses allow you to save commonly used messages and send them with a single click. Additionally, you can organize canned responses into groups and set visibility for other team members

conversation details

Easily access bookings and calendars during conversations.

Guests' booking details, mini calendar, and booking history are displayed in the conversation interface, enabling you to respond to inquiries promptly.

Hostgpt

Fully automated Q&A? It's not impossible after all.

Thanks to the powerful capabilities of ChatGPT, HostGPT can generate response content for you based on property data, historical conversations, and various other information, with a high level of accuracy.

This feature is currently in beta stage and will allow for fully automated responses in the future.